FAQ - Frequently Asked Questions

1. Why I record without sound?
   
2. How to add background image for chapter?
   
3. Does background image support PNG format?
   
4. Why I can not burn my DVD?
   
5. Can the burned DVD disc be played on my home DVD player?
   

1. Q: Why I record without sound?
   A: Please check below:
   • Microphone is not installed in the microphone interface of the sound card, please insert it correctly.
   • Currently selected system record device is not microphone, please select microphone and adjust its volume.
   • Currently selected record device in program is not microphone, please select microphone and adjust its volume.
     
   
   
2. Q: How to add background image for chapter?
   A: Select the target chapter to be added background image in list, click "Edit Chapter", then select your favorite image and lyrics in the popup dialogue.
   
   
3. Q: Does background image support PNG format?
   A: Currently only 24/32bit BMP and JPG images are supported, please use other program (such as Paint)to convert your image into BMP or JPG type then add it to chapter.
   
   
4. Q: Why I can't burn my DVD?
   A: It maybe caused by below reasons:
   • No DVD burner installed in your computer.
   • Your burner is just a CD type, not a DVD burner.
   • Fails to create DVD in Working Directory, please recreat DVD file and ensure that the DVD folder contains DVD file in.
   
   
5. Q: Can the burned DVD disc be played on my home DVD player?
   A: Yes, it is playable on all home DVD player, please select the relative PAL or NTSC TV mode in config interface before burning.

Download Music DVD Creator User's Manual (.pdf)
Download Music DVD Creator Help (.chm)