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Technical Support

Before asking for our technical support you should browse this online help carefully. We have collected a list of Frequently Asked Question here.If your questions cannot be solved yet, please collect the following information and email us. We will respond to you as soon as possible:

  • Product Order ID
  • Your device brand name and model
  • BlazeVideo DVD to iPhone Converter’s version number
  • Windows Operating System’s version
  • Hardware configuration (sound card, VGA card, Image Capturing card) and their specifications
  • The warning message
  • The time and process descriptions about your troubles.

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If you can’t find what you want here, please contact us. We'd love to hear from you or your friends. Please send an email to:

We will reply you in 24-72 hours. Please contact us again after 72 hours without response.

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