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Technical Support

Before asking for our technical support you should browse this online help carefully. Please look for the FAQs in the help files of each application.If your questions cannot be solved yet, please collect the following information and email us. We will respond to you as soon as possible:

  • Product Order ID
  • Your device brand name and model
  • BlazeVideo iPad Converter Suite’s version number
  • Windows Operating System’s version
  • Hardware configuration (sound card, VGA card, Image Capturing card) and their specifications
  • The warning message
  • The time and process descriptions about your troubles.

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If you can’t find what you want here, please contact us. We'd love to hear from you or your friends. Please sendan email to:

We will reply you in 24-72 hours.Please contact us again after 72 hours without response.

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Help with other products